Skip to main content
Skip table of contents

Carousel Support

How do you configure a carousel for Web Conversations V2?

  1. Go to your answer in Conversational AI Cloud's CMS and click on the insert image button:
  1. Fill in the image URL and add a title and description.
  2. In the 'Quick Replies' section, you have the option to include a label (the text visible to the end-user) along with the corresponding value that should be transmitted to the Conversational AI Cloud engine.
  • Once you've incorporated several images (at least two to create a carousel display), your editable screen should resemble the following:
  • Click 'Update,' and as outlined earlier in the changes, multiple images/cards will transition into a carousel view:
  • Click save/publish and test in Web Conversations:

Good to Know

  • Two or more images in the CMS will be displayed as a carousel in Web Conversations.
  • Images accompanied by text in the CMS will not appear as a carousel in Web Conversations; instead, they will be presented as individual images.
  • When creating a card, the 'value' attribute can be utilized to establish recognition.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.