Carousel Support in Web Conversations

How do you configure a carousel for Web Conversations V2?

1. Go to your answer in Conversational AI Cloud's CMS and click on the insert image button:

2. 1. Fill in the image URL and add a title and description.

   2. In the 'Quick Replies' section, you have the option to include a label (the text visible to the end-user) along with the corresponding value that should be transmitted to the Conversational AI Cloud engine.
      

      

3. Once you've incorporated several images (at least two to create a carousel display), your editable screen should resemble the following:
   

   

4. Click 'Update,' and as outlined earlier in the changes, multiple images/cards will transition into a carousel view:
   

   

5. Click save/publish and test in Web Conversations:

Good to Know

• Two or more images in the CMS will be displayed as a carousel in Web Conversations.

• Images accompanied by text in the CMS will not appear as a carousel in Web Conversations; instead, they will be presented as individual images.

• When creating a card, the 'value' attribute can be utilized to establish recognition.