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Dashboard Types

TypeTime rangeTime needed for Dashboard data to update
Long-term Dashboards13 monthsonce per day
Short-term Dashboards2 monthsapproximately 4 hours


Long-term DashboardsTypeShort-term DashboardsType
AnswersOptimizationBusiness Report DetailsReporting
DialogsOptimizationFeedbackOptimization
EventsOptimizationGap AnalysisOptimization
FAQsOptimizationInteraction ExplorerOptimization
KPI OverviewReportingPatternsOptimization
Monthly ReportReportingTasks: Answers, FAQs & DialogsOptimization
PM OverviewReportingTasks: Q&A RecognitionOptimization
Q&A QuestionsOptimizationRecognition AnalysisOptimization
Quarterly Business ReportReportingCustomer Journey (1 week)Optimization
T-DialogsOptimization
Weekly ReportReporting

Time is always calculated in UTC (Universal Coordinated Time) not the timezone where the interactions took place.

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