How to verify email addresses?
The verify email addresses feature in the Address Book allows you to clean your list by verifying the validity of each email address. During this process, every email in the list is checked, and any invalid email addresses are automatically removed. This helps maintain the quality and deliverability of your email campaigns by ensuring that your contact list consists of valid emails.
Please note that this has an additional cost of €0,01 cent per verified email address.
Step 1 - Select Addressbook group
Open the Address Book app and locate the group you wish to clean. Click on the three dots and then select "Verify Email Addresses" to proceed to the next step. This will initiate the email verification process, ensuring your contact list is up-to-date and valid.
Note that this option is only available for lists up to 100.000 email addresses.
Step 2 - Select options & start verification
Next. you need to decide which actions to activate for the verification. Below you will find a detailed explanation of what each option does during the email verification process. You can also use the tooltip behind each option for quick guidance:
Remove invalid emails: This option is enabled by default and will remove the email address from the contact if it is determined to be invalid or non-existent.
Remove uncertain email addresses: This option deletes email addresses if the platform is unsure about their validity.
Remove all duplicate emails: This option removes email addresses from contacts if duplicates are found within the list.
Delete contacts without an email: This option removes the entire contact from your address book if it lacks an email address. If unchecked, contacts without an email will remain in the group. However, if you attempt to send emails to these contacts, they will be ignored due to the absence of an email address. Note: Avoid using this option if you also use this group for sending text messages, as it would remove contacts that could still be reached via SMS.
Step 3 - Wait for verification to be completed
Once you initiate the cleaning process, all email addresses will be validated and filtered according to the settings you selected. The time required for this process can vary depending on the size of the group being cleaned. Upon completion, you will receive an email notification with a link to your cleaned address book.
Step 4 - Find your cleaded Addressbook list
Your newly cleaned group will retain the same name as the original, but (verified) will be added at the end of the name. This means that if other team members work within the same account, they can continue to select and use the address book as usual, benefiting from the updated, cleaned version. When you create a new Email Campaign, simply select this newly cleaned group. Additionally, the old group will still be available for selection under the old name.