How is SIP Trunking billed?

Product

• Voice

Resolution

Outbound

Calls done via SIP Trunking are billed on a price per minute per destination.

Most destinations are billed in increments of 1/1 seconds, while pricing is displayed per minute. Example:

• You call for 35 seconds and will be billed for 35 seconds. Not 1 full minute.

Some destinations are billed in increments of 60/1 seconds, meaning first 60 seconds are billed per minute whereafter every second is billed per second. Example:

• You call for 30 seconds and will be billed for 60 seconds, or
• You call for 65 seconds and will be billed for 65 seconds.

Some destinations are billed in increments of 60/60 seconds, meaning first 60 seconds are billed per minute whereafter the seconds are billed per minutes as well. Example:

• You call for 30 seconds and will be billed for 60 seconds, or
• You call for 70 seconds and will be billed for 120 seconds.
  

Inbound

We charge a standard inbound call rate which is displayed per minute but billed per second.

Rounding

We only round up seconds of calls, not minutes.

Example: A call of 30.1 seconds will be billed as 31 seconds

Cost Overview

Current pricing can always be found under your Purchase Prices:

• Go to the Voice Management App
• Go to Purchase Prices
• Here you will find all price lists related to your account.