How to secure my Ticketshop for a selected group of people?

It’s possible to protect the ticketshop with an access key, this access key is a code that can be entered to access the ticketshop. This can be used, for example, to give a select audience (f.e. a pre-sale) early access to your ticketshop.

Generate access keys

1. Go to Promotion > Access Keys

1. Klik the '+ create campaign' icon to generate access keys
2. In the next window fill in the correct data:

• Campaign Name: The name of your campaign
• Max order: How many tickets can be purchased with the access key
• Uses: choose if the access key can be used multiple times or just once
• Quantity: The amount of access keys you wish to generate

• Choose the shop on which the access key is applicable. This can be the default shop, but it’s also possible to create a separate shop for a specific audience/campaign.
• Click Generate Codes to generate the access keys

The campaign is now visible in the overview and can be clicked on to view statistics (how often and if a key is used). An Excel file with the campaign data can also be downloaded, which contains the access keys and custom shoplinks (with the access keys pre-filled).

Enabling Access Keys

After generating the access keys, the ticketshop needs to be locked seperately:

When the pre-sale is finished and the ticketshop needs to be accessible for everyone again, you can also un-lock the ticketshop.