Managing actions

Actions are the automated responses that your system executes when specific conditions are met. They represent the "then" part of your "if-then" automation rules, allowing your point-of-sale system to perform tasks automatically without manual intervention.

Available actions

• Discount - tag - percentage

• Discount - tag - amount

• Discount - product - percentage

• Discount - product - amount

• Discount - order - percentage

• Discount - order - amount

• Show notification

• Show notification banner (KIOSK only)

• Add product to order (POS only)

• Product promotion (KIOSK only)

• Restrict order continuation (KIOSK only)

Combination actions

Combination actions allow you to execute multiple actions simultaneously when your defined conditions are met. This powerful feature enables complex promotional strategies and customer experiences with minimal setup.

How Combination Actions Work

As shown in the example, you can stack multiple actions within a single automation rule:

• Primary and Secondary Actions: Configure a sequence of actions that will execute in order. In the example, Action 1 applies a 10% discount to the entire order, while Action 2 adds a specific €10.00 discount on the "Barbapapa, Bavette Green Egg" product.

• Action Stacking: There's no limit to how many actions you can combine. Use the "+ Add action" button to include additional actions to your rule.

• Complementary Effects: Actions work together - for instance, you could combine:

  • An order-level discount with product-specific discounts

  • A notification to staff with a special banner for customers

  • A product promotion with order flow restrictions