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RCS (Rich Communication Services)

⚠️ Please get in touch with your Account Manager for more help getting started with this integration.

For RCS (Rich Communication Services) the following functions are covered:

  • Text, Dialog, and T-dialogs (only one bubble can be sent at the time (when placing a linebreak in your answer))

  • Media support (.SVG not supported)

  • Standardized integration with Conversational AI Cloud's Mobile Service Cloud

RCS formatting:

  • Limited to only one bubble. No linebreaks

  • No text styling formats supported

  • Images of the MIME type image/SVG are not supported

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