Files

You can upload files in PDF or JSON format.

The maximum file size limit is 25 MB.

Uploading PDF files

PDFs can be provided in any format. They don’t need to be in a Question/Answer layout.

Text, lists and small tables can be read with high confidence. Support for large tables is limited and images are not supported yet.

For the best knowledge extraction:

• Use text blocks between 10 to 400 words.

• Separate blocks or topics with two blank lines.

• Use structured elements such as headings in your documents.

Multi-language File Upload: While it is possible to upload files containing multiple languages, this is not recommended as it may result in loss of information.

Uploading JSON

Ensure the uploaded JSON files meets the required format as illustrated below. En example file can be found here example_trigger_content.json

 [ 
  { 
    "trigger": "this is a question", 
    "content": "this is the answer" 
  },
  ...
] 

Both the trigger and content keys need to have values of the string type. If the provided json file does not adhere to the provided format it will fail to synchronize.

As a general rule we advise you to structure your JSON file in a FAQ format where you include the question into the trigger field and the answer to the question in the content field.