What is a CDR, and where can I get it?

Product

• Voice

Resolution

CDR stands for ‘Call Detail Record’ and provides a complete, detailed overview of all the calls made over a certain period of time. A CDR typically includes the account name, A and B numbers, destination, call duration and timestamp. Optionally the cost per call can be shown.

CM provides a CDR on a monthly basis, together with the invoice. Optionally CM can provide CDRs on a bi-weekly or weekly basis.

Note: CDRs can only be retrieved by the platform owner(s) of the account.