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X (Twitter) Direct Message

⚠️Please get in touch with your Account Manager for more help getting started with this integration.

The X Direct Message following functionality are covered:

  • Text, Dialog, and T-dialogs

  • Media support

  • Standardized integration with Conversational AI Cloud's Mobile Service Cloud

X Direct Message Formatting:

  • Character limit of 10.000 characters

  • Placing a linebreak (single enter) will cause the answer to be split into separate chat bubbles

  • No text styling formats supported

  • Table is not supported

  • Images of the MIME type image/gif and image/SVG are not supported

  • Media can not exceed 5MB for MIME types image/jpeg, image/png, image/webp*

  • Media can not exceed 15MB for MIME types image/gif

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