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X (Twitter) Direct Message

⚠️Please get in touch with your Account Manager for more help getting started with this integration.

The X Direct Message following functionality are covered:

  • Text, Dialog, and T-dialogs
  • Media support
  • Standardized integration with Conversational AI Cloud's Mobile Service Cloud

X Direct Message Formatting:

  • Character limit of 10.000 characters
  • Placing a linebreak (single enter) will cause the answer to be split into separate chat bubbles
  • No text styling formats supported
  • Table is not supported
  • Images of the MIME type image/gif and image/SVG are not supported
  • Media can not exceed 5MB for MIME types image/jpeg, image/png, image/webp*
  • Media can not exceed 15MB for MIME types image/gif

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