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How to filter messages in the Message Insights?

Product

  • Messaging

Steps

In Message Insights you can filter messages so you only see the messages that are relevant for your query.

This can be done in two ways:

  1. Via the Filter section

  2. Via View

Filter section

When in Message Insights, press the Filter button.

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  • Channel: Via which channel the message was sent

  • Country: To which country the message was sent

  • Direction: Only show Outgoing/Message Terminated (MT) or Incoming/Message originated (MO)

  • Message content: Only show messages that have certain specific text in its body.

  • Price: The price of the message

  • To / Recipient: Only show messages sent to a specific recipient

  • Sender: Only show results from a specific Sender ID

  • Status: Only show messages with a specific status

Choose the selected filter and click add.

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The filter will be added to the row. When clicking on the actual filter, you can choose which messages you want to view:

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Then the messages with the selected filter will be given in the Message Insights.

View

You can also create a view on certain values by clicking on + new view.

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  • Name: set a name for this specific view

  • Description: You can fill in a description of the view or the purpose of this specific view.

  • Select the columns you want visible in this view:

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  • Settings: more advanced settings of how the messages will be given.

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  • Click on create and the view has been made.

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In the menu you can switch between the created views:

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