Are there rules and regulations for using WhatsApp?
Issue
WhatsApp has rules and regulations that you as a WhatsApp Business user need to keep in mind when building products and services around the WhatsApp Business products.
Product
Messaging
Resolution
The rules and regulations are summarised in their:
- WhatsApp Business Solution Terms
- WhatsApp Business Terms and Policies
- WhatsApp Data Processing Terms
Additionally you of course need to take into account your CM.com contractual obligations and terms of use.