How to move a seat to an other place

When an order has been placed in Seated Ticketing, it is still possible to change a seat or all seats within that order. There is more than one way to get this done. Let’s dive into all of them:

1. From within the events Dashboard
   
   This might be useful to use when certain seats within a section have been ordered while they should not have been. If you forgot to add a blockade, for example. Via this way you’ll have a clear overview of all occupied seats, making it easy to select the orders you would like to move.
   
   

Head over to the Seated Ticketing application and click on events in the left menu. Then, click on dashboard to get an overview of all sections within your venue. Click on the desired section to get an overview of the seat map and the orders that have been made within that section. Please note that red seats are reserved, and green seats are available.

Simply click on a red seat to open the order. From here, a side panel on the right side will appear. Click on the three dots > move order.

To actually move the seats via the dashboard, please skip step 2 and 3 in this article and go directly to Change seats

2. From within the order overview

This is useful when you want to move seats from a specific order. Head over to the Seated Ticketing application and click on orders in the left menu. Choose an order from the list or lookup an order via the search engine by typing in the order number or email address.

From here, a side panel on the right side will appear. Click on the three dots > move order.

To actually move the seats via the dashboard, please skip step 3 in this article and go directly to Change Seats

3. From within the order itself
   
   This is useful when you want to move seats for a specific order, and you already happen to be in the order itself.
   
   Within the order, click on more actions > change seats. A side panel on the right side will appear.
   

   

   
   
   

Change seats

• Select the ticket(s) you would like to move
• -   Choose a section you would like to move the order to. You can also select the same section.
• -   Click on best available seats to let the system pick the best seat available OR click on choose seats to select the seats yourself.

When clicking choose seats, the venue map will open, and you will be able to select new seats. Click on confirm to save it.