Generate invoice for Ticket Buyer - order details

Orders → [Order] → ··· → Generate invoice

From the order detail page, the organizer can now generate an invoice for the ticket buyer, download it, or adjust the invoice details.

This is useful when a ticket buyer requests their invoice afterwards. In addition, the ticket buyer invoice has received a new design, making it clearer and more modern.

Overview

The invoice is generated from the order detail page, via the ··· menu
The user fills in the invoice details themselves, after which the invoice can be downloaded with the order
The invoice has received a new, clearer, and more modern design
This feature is only available when the Order invoice toggle is enabled in the event settings, under Order process

Options in the ··· Menu (Order Detail Page)

Element	Description
Copy resale URL	Copies the resale URL of this order
Resend	Resends the order confirmation
Open personalization	Opens the personalization of the tickets in this order
Generate invoice	Opens the window to generate an invoice for this order

"Generate Invoice" Window

Field	Description
Organization name *	Required. Name of the organization on the invoice
VAT number *	Required. VAT number of the organization
Address *	Required. Address of the organization
Postal code *	Required. Postal code of the organization
City *	Required. City of the organization
Country *	Required. Country of the organization, selected via a dropdown
Contact person	Optional. Name of the contact person
Reference number	Optional. Reference number for the invoice

How Generating an Invoice Works

Go to Orders and open the desired order
Click the ··· menu
Select Generate invoice
Fill in the required invoice details: Organization name, VAT number, Address, Postal code, City, and Country
Optionally fill in a Contact person and Reference number
Click Generate
Download the generated invoice via the Download button on the order detail page

Important Notes

This feature is only available when the Order invoice toggle is enabled in the event settings, under Order process. If this toggle is disabled, it is not possible to generate an invoice
Fields marked with * are required to generate the invoice
Once generated, the invoice can be downloaded with this order