Breadcrumbs

How Do I Change My Invoice Email Address?

Issue

How can I as a customer change the email address where I receive my CM.com invoices.

Product

  • Messaging

  • Voice

  • Mobile Marketing Cloud

  • Mobile Service Cloud

  • Conversational AI Cloud

  • Sign & Identity

  • Ticketing

  • Online Payments

  • Electronic Cash Register

  • Platform - E-Commerce

  • Platform - Order to Invoice

Resolution

  1. Go to Settings, in the top-right menu

6fdeea83-278b-4fcb-9b7a-168d59436c49-Settings_-_CM_com.png

  1. Click the E-mail address that is labeled "Invoices" 66a276ba-458b-4bb0-b945-a094672a05ae-Settings_-_CM_com.png

  2. Change the address and click "Save"
    e8de4010-52b4-4277-9ffa-c0026c4cbf84-Settings_-_CM_com.png