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I cannot reach the Agent Inbox -
I cannot login to the Agent Inbox / Mobile Service Cloud -
How do i configure the application language? -
Not receiving notifications of conversations in MSC -
Why do I receive more conversations compared to my co-workers? -
Can't change a user status in the team inbox overview -
Search results can not be found -
Live chat is received outside service hours -
How do I get back an archived conversation? -
Why does a customer's reply start a new conversation? -
Why does the platform look distorted or misaligned on my screen? -
Why Can’t I Call a Customer from Their Profile? -
Why did I still receive a Live Chat outside of service hours?
