The URL shortner in Campaigns

The Campaigns app offers a URL shortening feature, enabling you to save characters in your messages and track link performance through campaign statistics. To safeguard users against potentially malicious links, a warning may be displayed when clicking on a shortened link.

URL shortner

The URL shortner in Campaigns allows you to shorten your URLs to the cm.to domain or when using branded links, your own sub domain. Shortening your links allows you to stay wihtin the character limit of an SMS campaign and also allows you to track clicks, which are displayed in the campaigns statistics.

To protect recipients from potentially malicious links, we have implemented a warning page that appears when clicking on a shortened link. However, we understand that this may not always be desirable. To enhance the user experience while maintaining safety, we offer two options to prevent this warning page from being displayed:

• Whitelist the URL: Contact our support team to request whitelisting of your URL. Once the URL is verified, it will be added to the whitelist, and the warning will no longer appear for that specific link.

• Request an Increase in Trust Score: Reach out to your CM.com contact person or support team to request a trust score review. After careful evaluation, we may increase your trust score, resulting in no warnings for any of your links.

⚠️ Please note that shortend links will expire after 6 months, and will no longer redirect after that time.