Overview of all design dimensions:
Tip:
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Go to a Design section (for example: Email design, Shop design, Ticket design, or Mobile design).
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Look for the small black question mark icon (?) next to a design field.
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Hover over the icon with your mouse.
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A tooltip will appear showing the correct dimensions for that element.
Email design-> Images:
Images: 640px x 200px (png, jpg, jpeg)
Mobile design → Images:
Background - 540px x 660px (png, jpg, jpeg)
Logo - 480px x 150px (png, jpg, jpeg)
Shop design → Image and video:
Ticket page, Buyer Information, Payment, Order complete
On all these sections the dimensions are the same
Image - 1920px x 1080px (png, jpg, jpeg)
Youtube video - add URL, Note: Video backgrounds will not be visible on mobile screens, they will only play for users on desktops.
Header image - 896px x346px (png, jpg, jpeg)
Mobile header image - 768px x 448px (png, jpg, jpeg)
Card image - 768px x 448px (png, jpg, jpeg)
Ticket / PDF design → Images:
Background - 1278px height x 1130px width (png, jpg, jpeg)