Voice Insights provides analytics and logging on a customer's Voice traffic, exposing conversation / CDR data via API or via the Voice Insights app so customers can analyse inbound and outbound calls.
APIs
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Insights — Conversations: https://developers.cm.com/voice/reference/get_voice-insightsapi-v1-accountguid-conversations
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CDRs — Conversations: https://developers.cm.com/voice/reference/get_cdrapi-v1-voiceaccountguid-conversations