Checking the status of a dossier

Follow these steps to check the current status of a dossier and see which recipients have signed or are still pending.

Step 1: Open the Sign app

Log in to the CM.com platform, click the nine dots in the upper right corner, and select the Sign app.

Step 2: View pending dossiers

Click Pending to filter dossiers that are still awaiting signatures.

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Step 3: Check recipient status

Click the relevant dossier to see the status of each recipient:

  • Signed Green: the recipient has signed the document.

  • Pending Orange: the recipient has been invited but has not yet signed.

Step 4: Manage the dossier

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From the dossier overview you can take the following actions:

  • Edit details: Use the pencil icon to update a recipient's name or email address. You can also change the Sent on behalf of setting to mark the dossier as private or share it with a team.

  • Send a reminder: Use the bell icon to send an additional reminder to recipients who have not yet signed.

  • Download the dossier: Once completed, download all documents including the audit report.

  • Delete the dossier: Remove the dossier if it is no longer needed.