Breadcrumbs

Is the CM Voice platform geo redundant?

Product

  • Voice

Resolution

Yes. The CM Voice platform is geographically redundant.

CM has Point of Presence locations in the following cities:

  • Breda (NL)

  • Rijen (NL)

  • Eindhoven (NL)

You can configure a primary and secondary SIP trunk connection with the above platforms via the Voice Management app . In this we do encourage to use the DNS address instead of plain IP-addresses. This way we can manage redundancy between our platforms for you. You can still use our IP-addresses in your configuration if you wish as shown under "Unable to connect via DNS".

b91672dc-a21d-418d-a648-15a3121ba659-DNS_example_1.png

Please ensure to download your latest Techform when you want to whitelist our IP ranges. You can download your Techform via Voice Management under SIP Accounts:

techform-example.png