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Apple Messages for Business in CAIC

⚠️Please get in touch with your Account Manager for more help getting started with this integration.

For Apple Messages for Business the following functions are covered:

  • Text, Dialog, and T-dialogs

  • Media support

  • Standardized integration with Conversational AI Cloud's Mobile Service Cloud

Apple Messages for Business formatting:

  • Placing a linebreak (single enter) will cause the answer to be split into separate chat bubbles

  • No text styling formats supported

  • Images of the MIME type image/SVG are not supported

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