⚠️Please get in touch with your Account Manager for more help getting started with this integration.
For Facebook Messenger the following functions are covered:
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Text, Dialog, and T-dialogs
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Bold, and italic text formatting
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Media support
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Standardized integration with Conversational AI Cloud's Mobile Service Cloud
Facebook Formatting:
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Character limit of 2000 characters
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Placing a linebreak (single enter) will cause the answer to be split into separate chat bubbles
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A word can not have multiple markdown styling formats, e.g. you can not have a word be both bold, and italic
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Tables are not supported
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Only images of the MIME type image/SVG are not supported for our Facebook integration
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Media can not exceed 25MB