The Flowbuilder application initiates an outbound call that runs a pre-built FlowBuilder flow when the call is answered by the callee. Reference an existing flow by its callflow-id and pass variables for personalised calls.
Visit the FlowBuilder Knowledge Center page for general information or visit developers.cm.com for more information on all the FlowBuilder building blocks,
Prompts for FlowBuilder can use Text-to-Speech (TTS). This can be plain text TTS or using SSML. Custom audio files are also supported. More information on the different types of prompts can be found at the Voice API prompts page. Mixing different types of prompts is possible. For instance, the main prompt can use TTS prompts, while the valid/invalid prompt can use custom audio files.
Webhook callbacks are available for FlowBuilder. For more information, visit the Voice API callbacks page.
Guides & API references
Use below links to get additional information to:
Use the Voice API for FlowBuilder Outbound