⚠️ Please get in touch with your Account Manager for more help getting started with this integration.
For Apple Messages for Business the following functions are covered:
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Text, Dialog, and T-dialogs
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Media support
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Standardized integration with Conversational AI Cloud's Mobile Service Cloud
Apple Messages for Business formatting
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Placing a linebreak (single enter) will cause the answer to be split into separate chat bubbles
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No text styling formats supported
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Images of the MIME type image/SVG are not supported
Content optimization
For guidance on structuring answers for Apple Messages for Business — including URL handling, image limits, list picker behavior for dialogs, and metadata usage — see Optimizing Content for Apple Messages for Business.