Breadcrumbs

How Do I Transfer Credit from One Account to Another?

Product

  • Messaging

  • Voice

  • Mobile Marketing Cloud

  • Sign & Identity

  • Ticketing

  • Platform - E-Commerce

  • Platform - Website

  • Platform - Order to Invoice

  • Cloud

Steps

If you are the owner of multiple (sub)-accounts you can transfer prepaid credit between accounts in the Settings menu.

  1. Click on your name in the top right corner and choose for Settings
    b4c2ac1b-8da3-4c83-91b3-c4831a55ae1e-image.png

  2. Go to "Accounts" in the menu on the left side

  3. Click on the transfer credits button
    408f0b40-7168-4412-803d-30883d0c40fe-image.png

  4. Select the account where you want to transfer credit from. State the amount you would like to transfer. And select the account you want to transfer credit to. Proceed to finalize the transfer.