Breadcrumbs

Carousel Support

  1. Go to your answer in Conversational AI Cloud's CMS and click on the insert image button:

  2. Once you've incorporated several images (at least two to create a carousel display), your editable screen should resemble the following:
    585f4b15-c153-421c-a099-953edb30214b-image.png

  3. Click 'Update,' and as outlined earlier in the changes, multiple images/cards will transition into a carousel view:
    8e0d1153-cba1-4dc3-92cd-70b0fcfa0d0b-image.png

  4. Click save/publish and test in Web Conversations:

005d03ee-5282-4940-887b-d22449c12394-image.png


Good to Know

  • Two or more images in the CMS will be displayed as a carousel in Web Conversations.

  • Images accompanied by text in the CMS will not appear as a carousel in Web Conversations; instead, they will be presented as individual images.

  • When creating a card, the 'value' attribute can be utilized to establish recognition.