Product
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Messaging
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Voice
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Mobile Marketing Cloud
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Sign & Identity
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Ticketing
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Platform - E-Commerce
Steps
The user management feature allows you to add / delete users and change their roles on your platform account.
⚠️ Note: Only the platform owner and administrator are allowed to add users.
1. Go to Manage Account in the top-right menu.
2. Select Users
3. Add a user by clicking the "+" button.
4. Select the correct role and the users e-mail address, and click "Invite"
what is the difference between the roles?
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Platform owner |
Is allowed to do everything within an organisation. This is the only user who can do a top up / payment within the account. |
|
Administrator |
Is allowed to everything within a specific account, except making any payments. |
|
User |
Is allowed to work within a specific account |
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The invited user will receive an e-mail and should click the link in that e-mail.
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Click on "Join now"
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The invited user should fill in his/her personal details. Or if they already have an existing account they can login with thier credentials.
Related: Changing user roles on the CM.com platform