Breadcrumbs

How Can I Add Users to a CM.com Platform Account?

Product

  • Messaging

  • Voice

  • Mobile Marketing Cloud

  • Sign & Identity

  • Ticketing

  • Platform - E-Commerce

Steps

The user management feature allows you to add / delete users and change their roles on your platform account.

⚠️ Note: Only the platform owner and administrator are allowed to add users.

1. Go to Manage Account in the top-right menu.

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2. Select Users

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3. Add a user by clicking the "+" button.
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4. Select the correct role and the users e-mail address, and click "Invite"

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what is the difference between the roles?

Platform owner

Is allowed to do everything within an organisation. This is the only user who can do a top up / payment within the account.

Administrator

Is allowed to everything within a specific account, except making any payments.

User

Is allowed to work within a specific account


  1. The invited user will receive an e-mail and should click the link in that e-mail.

  2. Click on "Join now"
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  3. The invited user should fill in his/her personal details. Or if they already have an existing account they can login with thier credentials.
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Related: Changing user roles on the CM.com platform