Breadcrumbs

How do I order a new DDI number?

Goal

New DDI numbers can be ordered directly though our online portal at CM.com.

Product

  • Voice

Steps

Please follow the following steps to do so:

  1. Go the Voice Management app and click on the 'Numbers' in the left hand menu.

  2. A Company Profile should be available prior to requesting a number. If no Company Profile has been created please follow the steps below to create one. Otherwise continue from step 3.

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  1. In the Number Overview, click on the '+' button in the top right corner:

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  1. In the number ordering pop-up, please fill out all required details and click 'Send'.

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  1. Your number order will be processed and further details will be send to you via e-mail.

If you want to know more details about number configuration, please check the Help Center article related to this topic.


Instruction video

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L​ink: https://youtu.be/pCwvTCIVAYw