Safeguard (Basic)
Available for all customers with Safeguard enabled and for all users with the Admin or Platform Owner role. Other users only have read access.
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Destination Management
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Configure allowed or blocked countries for your traffic (“Allow all”, Allow‑list, Block‑list).
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Used to reduce risk from high‑risk or unwanted destinations.
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IP Address Restrictions
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Limit which IP addresses can send traffic via your account.
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Typically used to ensure only your own systems can send messages.
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Rate Limiting
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Configure maximum message rates per recipient and/or per customer.
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Helps prevent spam‑like behavior and limits exposure during incidents.
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To view or change any of the above, you need:
Access to Business Messaging Settings
Safeguard Plus (add‑on)
Available as an optional subscription for eligible customers. Safeguard Plus adds:
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AI Anomaly Detection
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Analyses your messaging traffic and assigns a risk / trust score based on anomalies (e.g. Artificially Inflated Traffic).
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Can run in:
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Monitoring mode – only observe and score traffic, no blocking.
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Blocking mode – automatically block traffic below a configured trust threshold.
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AIT Detection Center – view AIT detection figures and manage the strictness of monitoring or blocking the traffic based on the trust score.
To view Safeguard Plus screens and trust scores, you need:
Access to Business Messaging Settings
Safeguard Plus to be activated for your customer account.