Description
When clicking the pencil icon next to a user in the Users overview, the Edit user modal opens.
This modal allows administrators to update:
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Account credentials
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Personal details
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Password
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User role and permissions
All values shown in the screenshot are example data and differ per organisation.
Purpose of This Screen
This modal controls:
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What a user can access
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Whether they can scan tickets
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Whether they can manage configuration
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How they log into the system
It is the central control point for individual user permissions.
Modal Structure
The modal contains:
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A title
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Editable account fields
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Role configuration
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Action buttons
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A close icon
Top Section
Edit User Title
Indicates you are modifying an existing user account.
Close Icon (X)
Located in the top-right corner.
Function:
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Closes the modal.
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Discards unsaved changes.
Account Information Section
Username (Required)
Field: Username *
Function:
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Unique login identifier.
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Used to sign in to the system or scan app.
Important:
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Must remain unique.
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Changing this may affect login credentials.
Field: Email
Function:
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Used for communication.
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Can be used for account recovery.
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May be required for invitation workflows.
Personal Information Section
First Name
Last Name
Optional fields.
Purpose:
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Improve identification of users.
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Useful for reporting and administration.
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Can be left empty if not required.
Password Section
Password (Required if changing)
Allows administrators to reset or change the user’s password.
Requirements:
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Minimum length enforced.
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Should include letters, numbers, and symbols.
Confirm Password
Must match the password field.
Prevents:
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Typing mistakes.
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Incomplete password updates.
Visibility Icon (Eye Icon)
Located inside password fields.
Function:
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Toggle between hidden and visible password.
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Helps verify typed passwords.
User Role Section
This section determines the permission level of the user.
Important rule:
Roles are hierarchical. Higher roles include permissions of lower roles.
Management Role (Checkbox)
Grants:
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Access to back-office configuration.
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Access to events, venues, products, rules.
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Administrative control.
Intended for:
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Administrators
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Event managers
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System managers
Scanning Role (Checkbox)
Grants:
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Access to scan devices.
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Ability to scan tickets at entrances.
Role Dropdown (Next to Scanning Role)
Example shown: Scan user (All permissions)
Function:
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Defines the specific scanning permission level.
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Controls what the scan user can do.
Possible controls may include:
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Basic scanning only
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Advanced scan permissions
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Offline sync rights
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Special validation permissions
Bottom Action Buttons
Cancel
Function:
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Closes modal.
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Discards changes.
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Returns to Users overview.
Update User (Primary Button)
Function:
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Saves all modifications.
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Updates credentials and permissions immediately.
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Applies role changes instantly.
After saving:
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The modal closes.
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Changes are reflected in the Users list.
What You Can Do From This Screen
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Change login credentials
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Reset passwords
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Assign scanning rights
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Promote or demote users
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Grant administrative access
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Remove scanning access
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Improve user identification
Security Importance
This screen directly affects:
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System security
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Access control
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Operational integrity
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Scan permissions at live events
Only authorized administrators should manage user roles.