Description
The Consents section is where you manage the consent statements that can be presented to attendees during the ticket purchase process.
This page allows administrators to:
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View existing consent definitions
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Create new consent statements
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Define whether consent is required
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Control how attendee permissions are collected
All consent configurations are organisation-specific.
Purpose of This Page
This section ensures that:
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Legal requirements are met
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Attendee permissions are properly recorded
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Marketing and communication preferences are captured
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Privacy compliance (such as GDPR) is maintained
Consents configured here are typically shown during:
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Checkout
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Registration
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Ticket purchase flows
Page Structure
Back to Settings
Located at the top left.
Function:
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Returns to the main Settings overview.
Search Bar
Allows you to search for existing consents by name.
Useful when:
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Multiple consent records exist
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Managing large environments
Create Button (Top Right)
Primary action button.
Function:
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Opens the consent creation workflow.
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Allows administrators to define a new consent item.
Used when:
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Introducing new legal requirements
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Adding marketing opt-ins
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Creating event-specific consent statements
Consent Overview Table
Each row represents one consent configuration.
Columns may include:
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Consent name
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Required status
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Required consent setting
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Additional options (via action menu)
Required
Indicates whether the attendee must respond to the consent before completing purchase.
If enabled:
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The attendee cannot proceed without accepting or responding.
Required Consent
Indicates whether acceptance is mandatory.
This controls whether:
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The attendee must actively agree
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The consent is optional (opt-in)
Action Menu (Three Dots)
Located at the end of each row.
Typically allows:
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Edit consent
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Delete consent
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Modify settings
Creating a New Consent
When clicking Create, administrators can typically define:
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Consent name
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Description text
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Legal text displayed to attendees
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Whether it is required
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Whether acceptance is mandatory
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Where it appears in the purchase flow
This allows flexible configuration for:
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Marketing communications
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Data sharing agreements
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Event photography consent
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Terms & conditions acceptance
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Third-party integrations
What This Section Controls
This section directly affects:
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What attendees must agree to
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What data can legally be used
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Whether marketing communication is allowed
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Compliance reporting
It does not control:
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Ticket validation
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Scanning logic
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Entrance plan rules
Who Should Manage This Section
Typically managed by:
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Legal or compliance teams
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Marketing managers
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Platform administrators
Because consent configuration impacts legal compliance, changes should be reviewed carefully.