Breadcrumbs

Settings – Platform Configuration Overview

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Description:

This screen appears when a user clicks on Settings in the main navigation. It allows configuration of organisation-level, event-level, and attendee-related platform settings.

The layout is divided into structured configuration categories:

  • Event settings

  • Attendee settings

  • Organisation settings

Each category contains direct navigation buttons to specific configuration modules.

Important:
Changes made within these sections may impact platform-wide behaviour, event operations, compliance settings, team access, or billing configuration.


Top Section – Global Navigation & Context

Greeting Area

Displays a personalised greeting (e.g., “Good afternoon, Tijn”).
This confirms the active user session.

Global Search Bar

Located centrally at the top.

Purpose:

  • Allows searching across the platform.

  • Can help locate settings, events, templates, or other platform elements.


Main Navigation Buttons

Events

Navigates to the event management section.

Reporting

Navigates to analytics and data export modules.

Design

Navigates to branding configuration modules.

Settings (Active)

Highlighted to indicate the user is currently inside the Settings section.


Settings Page Header

Title: Settings

Main section heading.

Subtitle

“This is where you manage your settings.”
Explains that this section is used for configuration and management rather than operational event actions.


Settings Categories Overview

The page is divided into three clearly separated blocks:

  • Event

  • Attendees

  • Organisation

Each block contains configuration shortcuts (clickable buttons).


🔹 Event Section

This section controls configuration related to event operations and infrastructure.


Venues

Icon: Location pin

Purpose:

  • Create, edit, and manage venue locations.

  • Store venue details such as:

    • Address

    • Capacity

    • Location information

  • Assign venues to events.

Impact:

  • Affects event setup and ticket validity.

  • May influence seating or scanning configuration.


Scanning

Icon: Barcode / scan icon

Purpose:

  • Configure ticket scanning behaviour.

  • Manage check-in and access control rules.

  • Possibly define:

    • Validation logic

    • Scan status handling

    • Device configuration

    • Entry restrictions

Impact:

  • Directly affects operational event access.

  • Critical for real-time event control.


🔹 Attendees Section

This section manages attendee-related data handling and communication behaviour.


Consents

Icon: Document/list icon

Purpose:

  • Configure consent management.

  • Define:

    • GDPR-related consent fields

    • Marketing opt-ins

    • Terms and conditions acceptance

  • Control which consents are mandatory during checkout.

Impact:

  • Affects legal compliance.

  • Governs data collection and marketing permissions.


Schedule Order Resend

Icon: Envelope/mail icon

Purpose:

  • Configure automatic ticket/order resend behaviour.

  • May allow:

    • Setting reminder timing

    • Triggering follow-up communications

    • Automating confirmation re-sends

Impact:

  • Improves customer experience.

  • Reduces manual support actions.


🔹 Organisation Section

This section controls organisation-wide settings and access control.


Manage Team

Icon: Shield/team icon

Purpose:

  • Add or remove platform users.

  • Assign roles and permissions.

  • Control access levels (e.g., admin, operator, finance).

Impact:

  • Controls security and access management.

  • Defines who can access specific modules.


Invoices

Icon: Currency icon

Purpose:

  • View organisation invoices.

  • Access billing history.

  • Download invoice documents.

  • Monitor subscription or usage costs.

Impact:

  • Used by finance or administrative roles.

  • Affects billing transparency and financial control.


Functional Summary

Within the Settings section, the user can:

  • Configure venue infrastructure

  • Manage scanning and check-in behaviour

  • Define legal consent requirements

  • Configure automated order resend behaviour

  • Manage team access and permissions

  • Access organisation billing information

This section is focused on platform configuration rather than event content editing.

It influences:

  • Operational behaviour

  • Legal compliance

  • Access control

  • Billing management