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Event Settings – Payment Methods

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Overview

The Payment Methods section controls which payment options are available to buyers during checkout.

This directly affects:

  • How customers can pay

  • Conversion rate

  • International accessibility

  • Transaction success

If a payment method is disabled here, buyers will not see it in checkout.


What You See on This Screen

You see a list of available payment providers, each with:

  • Provider name

  • Provider logo

  • Toggle switch (On / Off)

Examples of payment methods may include:

  • iDEAL

  • Bancontact

  • PayPal

  • Apple Pay

  • Google Pay

  • Visa

  • MasterCard

  • American Express

The exact list may vary depending on account configuration and region.


How the Toggle Works

Each payment method has a switch:

Blue Toggle = Enabled

The payment method is available during checkout.

Grey Toggle = Disabled

The payment method is hidden from buyers.

Changes apply once saved (if a save button is present in your configuration).


How This Affects Checkout

If a payment method is enabled:

  • It appears as a selectable option during payment.

  • Buyers can choose it to complete their order.

If disabled:

  • Buyers will not see it.

  • It cannot be used.


Strategic Considerations

Local Events

Enable region-specific methods.

Example:

  • Netherlands → iDEAL

  • Belgium → Bancontact


International Events

Enable broader payment methods:

  • Visa

  • MasterCard

  • PayPal

  • Apple Pay

  • Google Pay

This increases conversion for international buyers.


High Conversion Setup (Best Practice)

Enable:

  • At least one major credit card (Visa / MasterCard)

  • One local dominant method

  • One digital wallet (Apple Pay / Google Pay)

This reduces checkout friction.


Operational Impact

If users report:

  • “Customers cannot pay”
    → Check if the payment method is disabled.

  • “International buyers cannot complete payment”
    → Ensure credit cards are enabled.

  • “PayPal not visible”
    → Verify PayPal toggle is enabled.

  • “Apple Pay not showing”
    → Check both toggle and browser/device compatibility.


Financial Notes

The note at the top mentions:

“Prices are per order and ex. VAT.”

This means:

  • Pricing configuration may exclude VAT.

  • VAT calculation happens separately.

  • Payment method does not affect VAT logic directly.


Risk Awareness

Disabling too many methods may:

  • Reduce conversion

  • Increase cart abandonment

  • Exclude international buyers

Enabling too few methods limits accessibility.


Summary

Payment Methods controls:

  • Which payment providers buyers can use

  • Checkout flexibility

  • Conversion optimization

  • Regional accessibility

This section directly influences revenue performance.