Overview
This modal appears when the user clicks + Create → Create ticket in the Inventory tab.
It is the first step in the ticket creation flow.
The user must choose what type of sellable item they want to create:
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An entrance ticket
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An add-on product
This screen determines the ticket type before entering detailed configuration.
What You See in This Screen
Modal Title
New ticket
Indicates the start of the ticket creation process.
Top-right corner:
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X (close icon)
Closes the modal without creating anything.
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Create an entrance ticket
Description shown:
“Create an entrance ticket
General admission to your event”
Purpose:
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Create a standard event access ticket.
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Used for entry to the event.
Typical use cases:
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General Admission
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VIP Entry
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Early Bird Access
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Day Pass
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Weekend Pass
Impact:
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Creates a ticket that grants access to the event.
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Will later require configuration such as pricing, availability, and rules.
Right side:
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Arrow button (→)
Selecting this continues to the detailed ticket configuration screen.
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Create an add-on
Description shown:
“Create an add-on
Camping, tokens, parking and more”
Purpose:
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Create a non-entrance product.
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Used for additional purchasable items linked to the event.
Typical examples:
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Parking tickets
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Camping access
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Food & drink tokens
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Merchandise
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Locker rental
Impact:
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Does not grant event entry by itself.
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Can be sold alongside or attached to entrance tickets.
Right side:
-
Arrow button (→)
Selecting this continues to the add-on configuration flow.
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Close Button
Button: Close
Purpose:
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Cancels the action.
-
Closes the modal without creating anything.
What This Screen Actually Controls
This screen controls:
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The type of sellable object being created
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Whether the object grants event access (entrance ticket)
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Or represents an additional product (add-on)
It does NOT:
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Configure pricing
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Configure availability
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Assign pools
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Set sales channels
It only determines the object type before configuration begins.
Important For The Agent
When the user selects Create ticket, the agent must:
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Recognise that a selection modal appears.
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Identify whether the intention is:
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Event entry → Select Create an entrance ticket
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Additional product → Select Create an add-on
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Continue to the appropriate configuration flow.
The distinction is critical:
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Entrance tickets control event access.
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Add-ons extend the commercial offering but do not provide entry rights.
This modal defines the foundational ticket type before detailed setup.