Breadcrumbs

Ticketing – Shops (Overview Screen)

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Overview

This screen appears when the user navigates to Ticketing → Shops.

It is used to manage all ticket shops connected to the selected event.

Here you can:

  • View existing shops

  • Create new shops

  • Open and edit shop settings

  • Manage shop status (active or archived)

This section controls shop-level configuration and availability.

What You See in This Screen

Page Title

Shops

Indicates that the user is inside the shop management module.

Top Section – Search & Filters

  1. Search Bar

Field: Search

Purpose:

  • Search for specific shops by name.

  • Quickly locate a shop when multiple shops exist.

  1. Status Filter

Two selectable options:

  • Active (selected by default)

  • Archived

Active

Displays shops that are currently active and operational.

Archived

Displays shops that have been archived and are no longer active.

This filter controls which shops are visible in the overview.

  1. Create Shop Button

Button: + Create shop

Purpose:

  • Start the shop creation flow.

  • Create a new ticket shop for the event.

This is the primary action for adding new sales channels.

Shops List Area

If shops exist:

  • They will be displayed in this section.

  • Each shop appears as a clickable item.

  • Clicking on a shop opens its configuration.

Within each shop, you can:

  • Edit shop settings

  • Configure visibility

  • Manage ticket availability per shop

  • Adjust shop behaviour

If no shops exist:

  • The list will appear empty until a shop is created.

Editing a Shop

When clicking on a shop:

  • You enter the shop configuration view.

  • You can adjust operational settings and ticket assignments.

Important:

Editing the visual design of a shop is handled in the Design section of the dashboard.

The Shops module controls shop configuration and structure,
while the Design module controls branding and styling.

What This Section Actually Controls

The Shops overview controls:

  • Shop creation

  • Shop activation or archiving

  • Shop-level access

  • Shop configuration entry point

It does NOT directly control:

  • Ticket creation

  • Pricing configuration

  • Pool logic

  • Marketing tracking

It manages the sales channel structure.

Important Considerations

  • Tickets must be assigned to shops (via Sales Strategy) to be visible for purchase.

  • Archiving a shop removes it from active selling.

  • Shop configuration affects how customers access tickets.

  • Visual styling is configured in the Design section, not here.

Incorrect configuration may result in:

  • Tickets not appearing in a shop

  • Shops being visible but empty

  • Sales channel misalignment

Functional Summary

Within Ticketing → Shops, the user can:

  • View all active shops

  • Switch between Active and Archived shops

  • Search shops

  • Create new shops

  • Open and edit existing shops

This section influences:

  • Sales channel structure

  • Ticket distribution

  • Operational availability

It is the control centre for managing ticket shops within the event.